Privacy Policy

We may collect information that you provide directly to us and information collected automatically when you use the Site.

When you contact us, request information, submit a form, or inquire about our services, we may collect information such as:

• name
• business or company name
• email address
• phone number
• website URL
• service interests
• information about your business, marketing, or project needs
• messages or other information you choose to provide

Please do not submit sensitive personal information through our general website forms unless we specifically request it.

When you visit the Site, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This may include:

• IP address
• browser and device information
• operating system
• approximate geographic location
• referring website or source
• pages viewed
• links or buttons clicked
• date and time of visits
• time spent on pages
• website interactions
• other technical or usage information

The information available to us depends on the technologies and services used on the Site.

We may use information collected through the Site to:

• respond to inquiries and requests
• communicate with prospective and existing clients
• provide information about our services
• evaluate whether our services may be appropriate for your business
• schedule calls or consultations
• operate and maintain the Site
• understand how visitors use the Site
• measure website and marketing performance
• improve our website, services, content, and user experience
• maintain security and prevent fraud, spam, or misuse
• comply with legal obligations
• establish, exercise, or defend legal rights

Where permitted by applicable law, we may also use your contact information to send relevant marketing communications. You may opt out of marketing emails at any time.

When you submit a contact, audit, consultation, or similar form, we use the information you provide to review and respond to your request.

Information submitted through a form may be transferred to tools we use to manage inquiries and business communications, such as our CRM, email platform, scheduling system, or automation tools.

Submitting a form does not create a client relationship with Crossdata SEO. A client relationship begins only when the applicable service agreement or other written engagement is accepted.

We may use cookies and similar technologies to operate the Site, remember preferences, understand website usage, measure performance, and support marketing activities.

Cookies are small data files stored on or accessed through your device.

Depending on our website configuration, cookies may include:

• Essential cookies necessary for website functionality and security
• Analytics cookies used to understand how visitors interact with the Site
• Preference cookies used to remember certain choices
• Marketing cookies used to measure campaigns or support advertising

Where required by applicable law, we will request consent before using non-essential cookies.

You may also control cookies through your browser settings. Disabling certain cookies may affect how parts of the Site function.

We may use third-party analytics and measurement services to understand how visitors find and use the Site.

These services may collect information about pages visited, referral sources, device and browser information, interactions, and other usage data.

For example, the Site may use services such as Google Analytics or similar measurement technologies.

Information collected by third-party providers is also subject to their respective privacy policies and practices.

The Site may provide calculators or other interactive tools that allow you to enter information such as lead volume, conversion rates, or average job values.

Unless otherwise stated, information entered into a calculator is used to generate the requested calculation and is not treated as a submitted inquiry.

If you separately submit calculator results or related information through a form, we may process that information as part of your inquiry.

Please do not enter confidential, sensitive, or personally identifiable information into calculators unless the tool specifically requests it.

If you contact us or submit a request, we may communicate with you using the contact information you provide.

Depending on your request and applicable law, communications may include email, telephone, or text messages.

We may also send marketing communications where you have consented or where otherwise permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us at hello@crossdataseo.com.

Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.

We do not sell personal information in exchange for money.

We may share information with service providers and third parties that help us operate our website and business, such as providers of:

• website hosting
• analytics and measurement
• customer relationship management
• email and communication services
• scheduling
• form processing
• automation and workflow tools
• cloud storage
• security and fraud prevention
• professional services

These providers may process information only as necessary to provide their services to us, subject to their respective agreements and applicable law.

We may also disclose information when reasonably necessary to:

• comply with applicable laws, regulations, court orders, or legal processes
• respond to lawful government requests
• protect the rights, property, or safety of Crossdata SEO or others
• investigate fraud, security incidents, or misuse
• establish, exercise, or defend legal claims

If Crossdata SEO undergoes a merger, acquisition, restructuring, sale, or transfer of business assets, information may be transferred as part of that transaction, subject to applicable law.

The Site may contain links to or integrations with third-party websites, applications, platforms, or services.

We do not control the privacy practices of third parties. When you leave our Site or interact directly with a third-party service, that provider's privacy policy and terms apply.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, providing services, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it as appropriate.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, storage system, or electronic communication can be guaranteed to be completely secure.

You should use appropriate care when transmitting information online and avoid sending sensitive information through general website forms unless requested.

Crossdata SEO may work with clients, visitors, service providers, and technology platforms located in different countries.

As a result, information may be processed or stored outside the country where you are located, including in jurisdictions whose privacy laws may differ from those in your country.

Where required by applicable law, we take appropriate measures relating to international transfers of personal information.

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include the right to:

• request access to personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion or erasure of certain information
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• request information about how your data is used or shared
• request data portability where applicable
• lodge a complaint with an appropriate privacy or data protection authority

These rights are not absolute and may be subject to legal exceptions.

To make a privacy request, contact us at hello@crossdataseo.com. We may need to verify your identity before completing certain requests.

Where the Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable rules apply, Crossdata SEO processes personal information in accordance with applicable requirements concerning transparency, legitimate purpose, and proportionality.

Subject to applicable law, individuals may have rights relating to access, correction, objection, erasure or blocking, data portability, and other rights provided under Philippine data protection law.

Privacy concerns relating to personal information processed by Crossdata SEO may be directed to us using the contact information below.

Visitors located outside the Philippines may have additional privacy rights under the laws applicable in their jurisdiction.

Where such laws apply to Crossdata SEO and your personal information, we will process eligible requests in accordance with applicable requirements.

Nothing in this Privacy Policy is intended to limit privacy rights that cannot lawfully be waived or restricted.

The Site and Crossdata SEO's services are intended for businesses and adults and are not directed to children.

We do not knowingly collect personal information from children through the Site.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.

We may use automation or AI-assisted technologies in connection with certain internal business processes, communications, analysis, or services.

Where personal information is processed through third-party AI or automation tools, its processing may also be subject to the provider's applicable terms, privacy practices, and our agreements with that provider.

We do not intentionally submit sensitive personal information to AI systems through the Site unless necessary, appropriate, and handled in accordance with applicable requirements.

We may update this Privacy Policy from time to time to reflect changes to our Site, technologies, business practices, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

This Privacy Policy governs personal information collected through the Site and related website interactions.

If you become a Crossdata SEO client, additional privacy, confidentiality, data-processing, or security provisions may be included in your service agreement or other applicable contract.

Where an applicable client agreement contains specific provisions governing information processed as part of our services, those provisions will apply to that engagement.

If you have questions about this Privacy Policy, how we handle personal information, or a privacy-related request, please contact us:

Crossdata SEO · hello@crossdataseo.com · crossdataseo.com